KAYA Instruments is proud to announce that we are now ISO 9001:2015 certified! One of the core management objectives at KAYA Instruments is to continuously improve the processes and quality of our products. The ISO 9001:2015 certification is a quality management system standard that was developed by the International Organization for Standardization (ISO), which is an independent, non-governmental international organization with a membership of 162 national standard bodies. The ISO 9001:2015 standard is utilized to certify quality management systems that focus on:
- Continuous improvement
- Customer satisfaction
- Customer service and support
- Active involvement of management and employees in a process-based approach
This ISO 9001:2015 compliance demonstrates that KAYA Instruments has policies, processes and procedures in place to better meet Quality Management and Customer requirements.To become certified as ISO 9001:2015 compliant, KAYA Instruments underwent an extensive process of review and improvement to establish our procedures document and quality manual. All members of staff were trained on the new or updated procedures and key staff are part of the review and improvement steps.
With this certification, our customers can be confident that KAYA Instruments is dedicated to maintaining the highest efficiency and responsiveness in achieving our ultimate goal – meeting the highest expectations and requirements for all our customers.